Thanks for joining me on the Resilience Toolkit. We’ll start with an outline of the topics covered in this course, and answer the question ‘what is resilience?’.

Find your starting point: fill out this interactive PDF to find out your resilience score.

What makes some people more resilient than others? Can resilience be learned? (Yes!). We’ll look at the behaviours and beliefs that make resilient people so good at handling change, and how you can make them work for you.

Now that you know the beliefs and behaviours that will make you more resilient, we’ll look at useful ways of implementing these changes and making them stick.

Now that you’ve learned how to become more resilient, you’ll be much better at handling unexpected changes and challenges when they come along. If you’d like to learn more on this topic to improve your overall wellbeing, try our Time Management Toolkit or our Stress Management Toolkit.

If you’d like to go more in-depth and learn to change your behaviour to get the most out of your life, or work towards big personal or professional goals, have a look at the NLP Business Practitioner course. The Business Practitioner is a group course that runs over 10 two-hour sessions, and will help you understand the way you and others think and behave, so you can get the most out of every interaction.

Thanks for signing up for the Stress Management Toolkit. We’ll start by reframing your idea of stress, and looking at why stress can actually be a good thing.

Next, we’ll explore what stress really is – once you’ve got a better understanding of stress, you’ll be able to manage it more effectively.

Now for the really useful part: in this chapter we’ll look at some tools and techniques to help you manage stress.

Download the Relaxation Audio file here: a 14-minute audio track to help you relax and unwind. Find somewhere quiet to sit comfortably while you listen.

Important: avoid listening to this while driving or operating machinery.

Use this 3-minute mindfulness check-in to centre yourself at the start of your work day, or at the end. If your mind is racing or you’re feeling overwhelmed or stressed, this will help to bring you back to a state of calm.

Thanks for joining me on the Time Management Toolkit. In the introduction, we’ll cover what you’re going to learn on the course: how to prioritise your time, how to delegate, learning to say no to commitments you don’t have time for, dealing with distractions and procrastination, and tools to help you focus and make the most of the time you’ve got.

Download your time log here to get started keeping track of your time. Try to make a note of every activity you carry out over the course of a day, and how long it takes you.

Are you ‘through time’ or ‘in time’? In this chapter, we’ll look at the way you perceive time and how you can use this to help you manage it.

Do you know the difference between urgent and important tasks? We’ll look at an exercise designed to help you work out which tasks are important, which are urgent, and which are urgent and important.

Now that we’ve categorised the tasks on your list, we’ll look at how to prioritise, so you’ve got a workable to-do list that ensures the most important tasks are at the top.

Learning to delegate is essential for good time management. Download my Delegation Process worksheet for advice on delegating, an example of the delegation process and space for you to fill out your own.

Download the course notes for the Time Management Toolkit here: you can use these to review the concepts we covered in the course, and refer back to them if you need to refresh your memory. Download them as a PDF and read them on your mobile or tablet, or print them out and make notes.