Knowing what you’ve got in your skills pool is really important when it comes to planning your training and recruitment. A skills matrix is a tool designed to show you what skills you have in your team, how confident and competent your team are at those skills, and where the gaps are. Watch the video for an explanation and overview of the skills matrix and how it works, and then download the spreadsheet so you can get started on the skills matrix for your team.

Now that you’ve learned how to create and use a skills matrix, why not try another of our microlearning courses?

We’ve got courses on giving and receiving feedback, effective leadership for managers, and assertiveness, which can be used in a business setting but are also great for personal development.

To talk to us about putting together a package of business coaching and training, including online content like this, get in touch.

Got 10 minutes? This microlearning course is designed to fit into your down-time. It’s designed to help you learn to be more assertive, at work and in your personal life, so that you can get the most out of every interaction.

Now that you’ve learned to be more assertiveness, why not try another of our microlearning courses?

If you’d like to get better at what you do, have a look at our NLP Business Practitioner course. It’s designed to give you presenting, goal-setting, selling, negotiating and communication skills that you can put into practice in any career. Many of our delegates find that the course has a positive effect in their personal lives too, and that after completing the course they’ve made real steps towards achieving the lifestyle they really want to live.

Change is a key part of life, and it’s certainly a key part of business. It’s a constant, and the only thing you can be certain of is that it’s going to happen. The way you deal with change is important if you’re going to make that change a success. We’ve done a lot of work looking at different ideas around change and have come up with a process that works really well. In this chapter, we’ll introduce you to that process.

In this chapter we’ll look at developing a strategy for change, and what you need to consider when implementing change in an organisation. What’s the impact the change is going to have on your organisation? What’s the purpose of the change and what are you hoping to achieve? We’ll answer these questions, along with lots more, in this session.

Once you’ve got a strategy in place, you need to sell this change to your team and get them to buy in. If they’re bought in, implementing this change will be easy – if they’re not, you’ll struggle and you likely won’t achieve everything you’re hoping to. In this chapter we’ll look at ensuring your team is on board, and your change is a success.

Here are some useful sessions on effective communication that will help you get your organisation on-side.

Now that you’ve learned effective ways to manage change, why not try another of our Toolkit courses?

For more support dealing with change on a business and personal level, have a look at our Evolve or Die course. It’ll walk you through the process of taking your life or business to the next level and give you useful exercises and a fail-safe timeline for achieving your goals.

Got 10 minutes? This microlearning course is designed to fit into your down-time. We’ll look at the difference between management and leadership, why it matters, and how to become a successful leader.

Now that you’ve learned the difference between managers and leaders, why not try another of our microlearning courses?

If you’re starting a new venture like a podcast or coaching business, have a look at our Evolve or Die course, which will walk you through the planning process and give you useful exercises and a fail-safe timeline for achieving your goals.

Thanks for joining me on The Mentor’s Toolkit. In the introduction we’ll look at what being a mentor really means, the difference between being a coach, counsellor and mentor, and some processes to help you become a more effective mentor.

In this chapter, we’ll look at the difference between active and passive listening, and how you can use active listening to help you become a supportive mentor.

One of the best ways of getting information from people is asking questions. In this chapter, we’ll learn how to use questions effectively, in the right situations, to help the person you’re mentoring.

As a mentor, you’ll often be required to help the person you’re mentoring set and achieve goals. In this session, we’ll look at some useful processes for goal setting.

Establishing a good connection between yourself and the person you’re mentoring will help you – and them – get the most out of the work you do together. That’s where rapport comes in: in this session, we’ll look at the importance of rapport and how to build it effectively.

Lots of people find giving feedback difficult, and often we tend to give more negative feedback than positive. In this chapter, we’ll look at how to deliver feedback in a structured way.

Telling stories is a really effective way to get your point across, or to lead someone you’re mentoring to a conclusion without being too direct. In this chapter we’ll look at using metaphor, or story-telling, to make you a more effective mentor.

Now that you’ve learned how to become a great mentor, you might like to try our Professional Coach Course.

If you’d like to go more in-depth and learn to change your behaviour to get the most out of your life, or work towards big personal or professional goals, have a look at the NLP Business Practitioner course. The Business Practitioner is a group course that runs over 10 two-hour sessions, and will help you understand the way you and others think and behave, so you can get the most out of every interaction.

Got 10 minutes? This microlearning course is designed to fit into your down-time. It’s designed to give you practical methods for delivering and receiving feedback in a way that ensures both sides come out of the discussion happy: essential for workplace conversations and really useful for personal conversations too.

Now that you’ve learned how to give and receive feedback effectively, why not try another of our microlearning courses?

If you’d like to get better at what you do, have a look at our NLP Business Practitioner course. It’s designed to give you presenting, goal-setting, selling, negotiating and communication skills that you can put into practice in any career. Many of our delegates find that the course has a positive effect in their personal lives too, and that after completing the course they’ve made real steps towards achieving the lifestyle they really want to live.